Patient Info
Patient Info
Appointments
Floss City Dental is open:
Monday and Wednesday - 8:00am - 5:00pm
Tuesday and Thursday - 10:00am - 7:00pm
Friday, Saturday, Sunday: CLOSED
Please note that our office will be closed in observance of the following holidays:
New Year’s Day, President’s Day, Good Friday, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Friday after Thanksgiving, Christmas
For your convenience, we offer the following methods to schedule your appointments:
Online scheduling: To request appointment availability, please click here to fill out the form. Our scheduling coordinator will contact you to confirm your appointment.
Call our office at 469-929-9370
The American Dental Association recommends twice-yearly exams and cleanings. Some people may need more frequent check-ups based on their dental needs. After your first exam, we’ll be able to determine the best frequency for your dental health.
- Completed new patient forms (click here to download)
- Insurance card/information
- List of current medications and medical conditions
- X-rays taken in the last 6 months (if available)
Please call our office at least 48 hours in advance of your appointment. We’ll work with you to help you find another date that fits your schedule.
We understand that unforeseen situations may arise that are out of our control. If you miss an appointment, please call us right away to reschedule and so that we may schedule another patient.
If you have pain or an emergency situation, every attempt will be made to see you within 24 hours. For more information about our emergency appointments, click here.
Treatments
Floss City Dental provides general, pediatric, cosmetic and restorative dental services. Please click on our Services tab for more details.
We will conduct a thorough examination on your first visit to determine the best course of action to achieve dental health and your goals. We will:
- Take full mouth x-rays to identify any current problems and to use as a baseline on future visits to detect early signs of problems.
- Assess gum condition and health.
- Examine teeth for cavities and condition of old dental restorations.
- Perform a head and neck exam, including salivary glands and lymph nodes, for swelling or other abnormalities.
- Screen for oral cancer and TMJ (jaw joint).
- Clean and polish your teeth.
Many health conditions are indicated in the mouth and can affect oral health, so your medical information is very important in diagnosing issues with your teeth, gums, and mouth.
Fillings can last for many years, but over time they wear down, discolor, crack and sometimes fall out. Early detection of problems with fillings can help you avoid getting cavities under the filling and causing more serious decay. Let us know if you’re experiencing any pain. We’ll check your fillings at every visit to determine if any need to be replaced.
Absolutely. Dental xrays are essential, preventative, diagnostic tools. Many oral conditions occur between teeth or under the gums or bones, undetectable by the human eye, and may have no early signs or symptoms. Left untreated, these conditions can create serious dental and general health problems, including loss of teeth and heart problems. Early detection with xrays can make treatment much less painful, faster, and less expensive. The American Dental Association recommends getting a full series every three years.
Children
According to the American Academy of Pediatric Dentistry, you should begin cleaning your child’s gums with a soft cloth soon after birth. As soon as the first tooth appears, start brushing twice daily with a soft infant toothbrush and just a smear of toothpaste. When you come in for your child’s first visit, we’ll show you how to brush properly.
The American Academy of Pediatric Dentistry recommends visiting the dentist as soon as the first tooth appears, or by the child’s first birthday. We can look for potential problems and help your child get to know us as their friend. These early visits can make your child’s experience with a dentist a positive one.
Please note that patients under 18 must be accompanied by a parent or guardian at all visits. We want to meet with both of you to discuss findings and treatments, and to address your questions and concerns.
Financial Information
Floss City Dental offers several payment options:
- Cash, check or credit card at time of service
- Payment plans – For major treatments, we will work with you to develop a payment plan.
- Insurance – For your convenience, we will submit your insurance claims.
If you have insurance through one of our approved providers, only your estimated portion of the fees will be required at the time of service.
If you do not have insurance, we will require payment at the time of service or as specified in your payment plan.
Yes, we accept most major insurance plans. Please contact our office to verify your insurance is one of our accepted providers.
No, we do not accept Medicare in our office. However, we do have a number of payment options and will be happy to discuss these options with you before your appointment.
We are pleased to accept CareCredit, a medical credit card that can be used for dental health expenses. For more information, please ask our staff or visit the website at www.CareCredit.com.
Yes, we offer both short-term, interest-free financing and longer-term financing with low monthly payments. We will be happy to work with you to find the best payment option for you!
Request your appointment today!
At Floss City Dental, we make it convenient to plan your visit. Click the link to book an appointment time that fits your busy schedule. We can't wait to see you.